PRIVACY POLICY & TERMS AND CONDITIONS

 
Version: 1.01
Last revised: 19/07/2023

GPIDB.COM is a brand name.

This Website is owned, operated and maintained by:

RedLibrary Consulting LTD.
Registered in England and Wales
Registration number: 11095094
ICO registration: ZA923959
Bartle House, Oxford Court
Manchester, M2 3WQ - United Kingdom

DEFINITONS:

Website: The GPIDB.COM (https://gpidb.com) website operated by Redlibrary Consulting LTD.
You: A natural person who will use the services provided by Redlibrary Consulting LTD.
Service: Every free and paid service offered by Redlibrary Consulting LTD.
We, Us, Our: As Redlibrary Consulting LTD.

PRIVACY STATEMENT:

This policy sets out the basis on which any personal data we collect from You, or that You provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This Privacy Policy only applies to this Website and services provided directly by Us.

The Website may contain links to other websites. If You go to another site from this one, read the privacy policy on that site to find out what it does with your information. We do not provide any personal information during a standard link following.

DATA PROTECTION:

We are registered, certified and fully comply with the Data Protection Act 1998 (''the DPA'').

We are fully compliant with the EU General Data Protection Regulations (''the GDPR'').

The DPA gives You the right to access details that we hold about You. Your right to access can be exercised in accordance with the DPA. We have an authorized Data Protection Officer, who can access the personal data collected on the Website.

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging legal reasons.

We won't share your information with any 3rd parties for marketing, market research or commercial purposes. We do not pass your details to other websites.

We won't send You promotional offers until You authorized us to do so.

Information exchange over the internet is usually not completely secure, We cannot guarantee or even take any responsibility for your data while it's in transit. Any data You send is at your own risk. We have procedures and security features in place to keep your data secure once we receive it. We are fully compliant with ISO/IEC 27001:2013 information security standards.

ADVERTISMENTS, USER TRACKING

The Website contains advertisements. These are not personalized, and We do not collect or monitor your search and/or interest history for advertisement customization. We also do not track User search behaviour for advertisement customization.

INFORMATION WE MAY COLLECT FROM YOU:

The basic personal information about You that we may collect and process is:

- Your / business name
- Your personal / business e-mail address
- Your personal / business address
- Your personal / business telephone number(s)
- Your personal / business sort code and account number(s)
- Your Internet Protocol (IP) address, and details of which version of web browser You used
- Traffic data
- Location data
- Timestamp data
- Payment information provided by PayPal (if applicable)

USES MADE OF THE INFORMATION:

We may use information held about You in the following ways:

To use in a lost and found situation.
To be compliant with any relevant legislation including all compulsory microchipping regulations.
To ensure that content from the Website is presented in the most effective manner for You.
To be able to monitor our transactions.

PROOF OF PET AND/OR KEEPER DETAILS:

We may need to ask You to verify your registered pet details, your personal details, or even both. In this case, You have to provide the requested documents to Us. You have the right to refuse this process, but in this case, your registration will be terminated without any refund option. If You fulfil the request, your documents will be used only by Us and only for verification purposes. After the verification process, all documents will be permanently destroyed. We cannot take responsibility for the documents while in transit to us. To avoid these situations, make sure all the details meet reality during the registration.

We reserve the right to verify the data we hold about You or about your pet. We may contact You if we believe some of the details are wrong. In the case, if we are unable to verify these details, we exclusively reserve the right to remove all of your information from the Website.

In this case, You are not covered under our warranty conditions.

PURCHASES, ONLINE PAYMENTS AND PAYMENT INFORMATION:

While We are still working on Our webshop features, We implemented a basic webshop function with a simple PayPal checkout option. When You make a purchase on our Website, the shipping and billing address must be the same, and We bill and ship the item to the billing address regardless of the provided shipping address until further notice. We do not, and cannot take responsibility for purchases if You do not comply with this when placing your order.

We are a registered limited company in England and Wales and pricing Our services in British Pounds (GBP) only until further notice. We reserve the right to make any changes in Our prices without prior notice. We cannot take any responsibility for unexpected hidden costs such as currency conversions, overseas fees, customs and taxes for any transaction which was made in any non-sterling (non-GBP) currency.

We do not hold any debit/credit card details. Our online payments are processed through PayPal to keep your payment on the highest level of security and safety. We hold information about transaction details provided by PayPal to be able to monitor our transactions. We reserve the right to make changes in the payment system.

COOKIE POLICY:

A cookie is a small file of letters and numbers that we store through your browser on the hard drive of your computer or mobile device when you first visit Our Website. We use only functional cookies. These cookies are used to recognise your device when you return to our Website. This enables Us to personalise Our content for You.

The cookie stores only the following information: language settings, current session ID, expiry date and the acceptance of the Our Terms and Policies. Our cookie will not collect information that personally identifies You. We do not store and collect any further information on your device.

CHANGES TO PRIVACY POLICY:

We reserve the right to revise these Terms and Policies at any time. If these Terms and Policies change in any way, we will place an updated version on this page.

DISPLAY YOUR ADVERTISEMENT ON OUR WEBSITE:

There is an option to place Your advertisement on Our Website. We offer language-specific static advertisement options. This means You can purchase one fixed advertisement spot per language supported on Our Website. Your advertisement will be always visible on Our five most visited pages, which are search, search-result, menu, webshop and login.

We do not monitor statistics about clicks as the advertisement is static, and always visible under the selected language on the specified pages. We can provide statistics on monthly views per page upon request, or You can monitor statistics via Your link.

You have to provide Your own link and two images for desktop and mobile view, which will be hosted on Our servers.

Desktop Image needs to meet the following criteria:
Size: 768 x 90 pixels
Format: JPG, GIF (can be animated) or PNG
Maximum file size: 500 kB

Mobile Image needs to meet the following criteria:
Size: 320 x 50 pixels
Format: JPG, GIF (can be animated) or PNG
Maximum file size: 500 kB

YOUR AGREEMENT:

By accessing or using the Website, You agree to these terms and policies. If You are accepting these terms on behalf of another person or company or other legal entity, You represent and warrant that You have full authority to bind that person, company or legal entity to these terms. If You do not agree with these terms and policies, please do not use the Website.

IMPORTANT NOTICE:

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms and Policies at any time. Unless otherwise indicated, amendments will become effective immediately from the moment of publication. Please review these Terms and Policies periodically. Your continued use of the Site following the posting of changes and/or modifications will constitute your acceptance of the revised Terms and Policies and the reasonableness of these standards for notice of changes. For your information, this page was last updated as of the date at the top of this page.

WARRANTY AND REFUND:

If You are unhappy with Our services, we will give You a full refund option within 30 days from the date of purchase.

Every sold item comes with a one-year hassle-free warranty including free replacement. We cannot replace lost or stolen tags. We may request some simple tests to be carried out before we replace the item.

Please note, We are able to refund only the amount You paid in GBP, and we are not able to cover any hidden costs, overseas fees, customs and taxes or even changes in the exchange rates.

PROPRIETARY RIGHTS:

The Website, including, without limitation, its object code and source code, whether or not provided to You, is strictly confidential to us. We (or our licensors) own exclusively and reserves all - and You may not exercise any - right, title, and interest in and to the Website, including, without limitation, all intellectual property rights in and to the Website. This agreement is not an agreement of sale, and no title, intellectual property rights, or ownership rights to the software are transferred to You pursuant to this agreement. You acknowledge and agree that the Website and all ideas, methods, algorithms, formulae, processes, and concepts used in developing or incorporated into the Website, all future updates and upgrades, and all other improvements, revisions, corrections, modifications, enhancements, releases, signature sets, upgrades, and policy and database updates and other updates in, of, or to the Website, all derivative works based upon any of the foregoing, and all copies of the foregoing are trade secrets and proprietary property of Us, having great commercial value to Us.

With the usage of the Website, You agree not to:

- Modify, alter, or deface any of the trademarks, service marks, trade dress (collectively 'Trademarks') or other intellectual property made available by us in connection with the Website.
- Use any of the Trademarks or other content accessible through the site for any purpose other than the purpose for which we have made it available to You, fame or disparage us, our Trademarks, or any aspect of the Website.
- Adapt, translate, modify, decompile, disassemble, or reverse engineer the Website or any software or programs used in connection with it or its products and services.
- The framing, mirroring, scraping or data mining of the Website or any of its content in any form and by any method is expressly prohibited.

PLACE OF PERFORMANCE:

This Website is controlled, operated and administered by Our Team from multiple locations in the United Kingdom and EU.

APPLICABLE LAW:

We are registered in England and Wales, and all relevant UK laws are applicable.